Ms. Gatterdam’s background and expertise includes customer service, driver operations, and dispatching. Her areas of training expertise include Passenger Assistance Techniques (PAT) training, defensive driving, pre-trip inspection, and emergency procedures/evacuations.
In addition to her Indiana RTAP responsibilities, she is a trainer for the Massachusetts, New Hampshire, Tennessee, and Wisconsin RTAP Programs. She is also the Indiana RTAP advisor to the Indiana Council on Specialized Transportation and assists with its annual conference. Other projects include Indiana compliance reviews and the INDOT Statewide and Regional Coordination Plan and updates.
Ms. Gatterdam is a certified CTAA Passenger Service and Safety (PASS) trainer and Passenger Assistance Techniques (PAT) instructor.
3131 S. Dixie Hwy. Suite 545, Dayton, Ohio 45439
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