Every transit operator must be ready for whatever comes their way, each and every day, and this two-hour course, based on the original four-hour course, addresses common challenges. While it is not a step-by-step manual to cover every contingency, an attendee will gain knowledge on how to stay safe, keep passengers safe, and lower liability for the agency. Topics include vehicle preparation and pre-trip inspections, hazardous conditions, vehicle breakdown, and unavoidable stops. vehicle securement and visibility, passenger illness or injury, procedures following an accident, evacuating ambulatory and non-ambulatory passengers, communicating and assisting all passengers.